Returns & Exchanges
At KissyKissy, we want you to be completely satisfied with your purchase. If you are not in love with your items, we offer a 30-day window for returns and exchanges on all unworn merchandise with original tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging and include the printed return authorization slip inside the box.
Ship It Back
Attach the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing